![]() 'Make sure that you're using the correct power adapter, disconnect the power adapter from the computer and wall outlet, then reconnect. It might be that later on that Apple finds out there is a bad batch of drives, like they did for some Nvida graphics and offer a replacement option outside of warranty. Please read Apple Diagnostics reference codes - Apple Support. this only comes by when the laptop isn't charged while doing the diagnostic. So this way when you connect the power cable and check and if doesn't detect you know that it actually is an issue. Keep a record and be prepared to explore your legal options if the drive fails, make backups. When you look at the diagnostics code table by apple it says reconnect the adapter and then try again for all codes from PPP0001-PPP007. I have a clicking noise coming from my late 2013 MBP, the fan doesn't seem to run, and when running diagnostics I get the codes PPF004, and PPF003. Note that your problem might be intermediate, not showing up for them at that time, but you still have a issue.Ī lose conenction sounds like what the problem is, it's working then it's not at times, which the extended Hardware Test is catching and the fast Genius Test is not. Realistically, you don’t need to do any decoding of the error code you receive. ![]() and that they refuse to service the machine.Ĭonsult with others with your same exact specifications and see if your problem is individual or it's because Apple did'n't update the Hardware Test accordingly for all machines with your spec. Then, press the power button to turn it back on. To start AHT on these computers make sure the Applications Install Disc 2 is inserted into the built-in optical drive. Diagnostics gave me Reference Code ADP000. ![]() Make sure to make a note of the time and date, who you spoke too., etc. Using Apple Hardware Test on computers with OS X v10.7 and earlier: 1. Our MacBook Pro completely crashed yesterday after attempting to install the newly downloaded Apple system update, that was suggested in System Updates. Photograph the screen, date it and call AppleCare and say it's a warranty call, talk to them. I ran the AHT with extended checked, took a little over and hour to complete and I got the same error.
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